Privacy policy

S.R.L. VELORA GRUP, IDNO 1026023029331, str. Alexandru cel Bun 55C, MD-2012, Chișinău, Republic of Moldova. For questions about personal data, write to info@veloracoffee.md.

The public website provides information and links for contacting us by email or telephone. It does not currently collect enquiries through a web form. Email and telephone links open the application you choose; a message is sent only when you send it there.

Technical connection data, including your IP address and requested page, is processed to deliver and protect the website. This supports our legitimate interest in operating a secure, functioning website. No advertising trackers or analytics service are enabled on this website.

We receive the contact details and information you choose to send. We use them to answer you, discuss a proposal and manage the resulting business relationship. Depending on your request, this supports steps toward a contract or our legitimate interest in responding to business correspondence. Please send only information relevant to your enquiry.

Correspondence is retained according to the time needed to handle the request, the duration of any resulting relationship, and applicable record-keeping or legal obligations. For information about a particular message or a deletion request, contact us at the address above.

The website runs on an IPHost VPS in Moldova. Business email is hosted by Amplica. These providers process information required for hosting and email delivery. Our authorised staff handle correspondence. The website does not forward enquiries automatically to Telegram or an email marketing service.

When you select a language, the functional cookie velora_lang remembers it for up to one year. The light or dark theme is stored locally in your browser as velora-theme until you clear it. You can delete these preferences in your browser settings. They are not used for advertising or visitor profiling.

Under applicable data-protection law, including Moldova's Law No. 195/2024, you may request access, correction or deletion of your personal data and exercise other applicable rights, including restriction, objection and portability. Where processing is based on consent, you may withdraw it. Send requests to info@veloracoffee.md. You may also contact the National Centre for Personal Data Protection.

The login link opens a separate service for authorised users. It uses authentication cookies and processes operational information according to the user's role. This notice describes the public website; contact Velora for information about data processed in your business or employment relationship.

Last updated: 1 October 2026. Changes to the website's data processing will be reflected on this page.